Help us to shape the future. Luckily, there is still a way to get a real human being to help you with your Thames Water customer service problem, and that's by calling them on the phone. Here is a list of questions we get asked the most. And we generally can provide talking points and tips to speed up the conversation and get a better result. Thames Water Utilities Limited Registered in England and Wales. Your feedback helps us make things better, so please let us know what you think. Just recently suffered a bereavement and have been trying to contact Thames water all morning (phone and we chat) Forgive the humour but I feel I might die of old age myself waiting for the customer service line to answer. Im just a concern citizen about water leaking or rather flowing water on the road and its been a week continue flowing water along the road here in CHURCH Road near NHS.. For everyday passing on that road it getting worst.. JENNY . Good Morning. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Our live chat service is available Monday to Friday from 9am and 5pm. Alternatively click here to chat online to one of our Customer Service team. The best phone number for Thames Water is their 01793 366011 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I cancel my Direct Debit? You can chat online to one of our team now or you can phone us on 0800 009 4540. Find that information above. Thank u, Hi due to the current situation you set you a water sure formwith proof of everything you ack for for could you tell what going on please. Thames Water contact information - compared. October 23, 2020 at 7:51 am . 4 Comments. Company number: 02366661. Got a question? Alternatively click here to chat online to one of our Customer Service team. Can you please email my address . © 2001 - 2020 Thames Water Utilities Limited – Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB Company number 02366661. Report a problem | Make an enquiry. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. GetHuman always knows the way to live chat with a company like Thames Water when it's available. Call 0345 600 4 600. Will I save on a meter? The customer service team at Thames Water are available to take any queries, concerns or questions, including, talking about a problem with your water, reporting a leak, querying you bill, your account or your water meter, discuss moving home, discuss a issue with your drains or sewers, or any other issue you can think of, The link below will take you directly to the web chat launch page. Thames Water: 0800 316 9800 Please let us know so we can keep sharing the best possible information with other customers. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. All so possible if I could pay my bill on the 30 due morey situation . Southern Water: 0330 303 0368. Please use this form for general and non-urgent enquiries relating to Thames Water Property Searches. Customer engagement. Previous Previous post: United Utilities Live Chat. Monday – Friday:  08.00 AM – 08.00 PM – Saturday:  08.00 AM – 06.00 PM Sunday:  Closed. The reason why most customers are looking to chat with Thames Water is because they have Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. How can I amend my Direct Debit? I paid last week my bills £76.01 for two months and again I had a message, that I need two my bills 76.01. Our live chat service is available Monday to Friday from 9am and 5pm. In the last 18 months, 2,094 customers have searched for Thames Water live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. To access the Thames Water Live Chat click on the link below. If you have something to say about our new website or service then we would love to hear from you. Post navigation. All fields marked with must be completed before submitting this form, Please enter the details of your enquiry into the textbox below. VAT registration no GB 537-4569-15. Sharing is what powers GetHuman's free customer service contact information and tools. To access the Thames Water Live Chat click on the link below, Good Morning. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. We will endeavour to reply to you within 24 hours. FAQs & useful links. Know any other ways to contact Thames Water? In total, there are 6 ways to get in touch with them. I have checked my online account again today but it hasn’t been updated since then. I dealt with them on a similar subject a few years ago and back then they had a dedicated team who were really helpful. Monday to Friday, 8am to 6pm* (emergencies only at other times) *not including bank holidays. We will endeavour to reply to you within 24 hours. It's hard to tell if companies like Thames Water offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Thames water: 0800 316 9800. Castle Water Limited, 1 Boat Brae, Rattray, Blairgowrie, PH10 7BH. GetHuman and Thames Water have no relationship whatsoever. Related articles: Yorkshire water live chat; utilities 4 Comments. Above are our top recommendations for how to contact Thames Water, including their top phone number and live chat options. Hi, I wanted to ask you about my bills ? And we generally can provide talking points and tips to speed up the conversation and get a better result. GetHuman always knows the way to live chat with a company like Thames Water when it's available. If you have a question about or an issue with your water supply or sewerage. Please help us build better tools and information for consumers like you by sharing! Do I have to have a meter? Why did you want to chat with Thames Water? Thames Water does not offer customer support through live chat. Please use this form for general and non-urgent enquiries relating to Thames Water Property Searches. In an emergency outside our normal customer service hours or if you experience unplanned changes or disruption to your water supply, water quality or wastewater service, contact your water network owner: South East Water: 0333 000 0365. Basically I have requested a callback. GetHuman can then route you to the best phone or web information for your specific problem. We've provided the best phone number, along with our best information that we've sourced from other Thames Water customers and our free tool that helps you skip the waiting on hold part. I haven’t had a bill from Thames Water since November 2019. Can I add or remove someone from my account? While Thames Water does not offer live chat, they do have a phone number. Please keep sharing what you know about contacting Thames Water with GetHuman and keep sharing with others so we can together make customer service less frustrating. You can help. Tagged Thames Water. You’re mr meakins. Or is any of the information above inaccurate? Copyright © 2020 Live Chat Directory – Powered by Customify. Next Next post: The Co Operative Bank Live Chat. Emergencies.

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