When I asked concrete questions he was super vague). I dont think they support that anymore. Just do that and keep trying to get into a live chat with them if it doesnt work today, try tomorrow or at a friends house. In the last 18 months, 4,692 customers have searched for 2K Sports live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Please let us know so we can keep sharing the best possible information with other customers. 2K Sports does not offer customer support through live chat. But it's not available 24/7, only at busiest US times (meaning it's not available when it's late night/early morning in the US), AFAIK. I recently did a live-stream from my ps4 to my youtube channel. Suggestions? Questions? By using our Services or clicking I agree, you agree to our use of cookies. When I approached them with real problems, all I got in the end each time was "sorry, but we can't help you". We are the biggest community for anything and everything related to the NBA 2K series. Would be awesome if it was 24/7 though. I can’t seem to go into live chat with support. Suggestions? Please select the appropriate option below to learn more. In the last 18 months, 4,692 customers have searched for 2K Sports live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. We're currently only offering live chat support for NBA 2K18, NBA 2K19, NBA 2K20, NBA 2K Playgrounds 2, WWE 2K19 and WWE 2K20. We are the biggest community for anything and everything related to the NBA 2K series. We are the biggest community for anything and everything related to the NBA 2K series. You can help. I’ve been struggling to get in contact with 2k Support After all 4 of my myplayers were wiped from my system. Or is any of the information above inaccurate? Press J to jump to the feed. Hope this helps :D. Make sure you're logged in to your 2K Support account + selected NBA 2K19 in the dropdown when you try to bring up the Live Chat widget. and post it on their twitter page https://twitter.com/2KSupport for faster response. What I did was went in through the email and had to turn pop ups on on my computer to chat with live support. I game share *k** with my bro. I’ve opened a request, clicked on NBA 2k19, but the live chat button does not pop up on the bottom right as it should. Live chat is English-only for the time being. i was disconnected from a fut draft and lost my token, so i tried to contact the ea live support chat, i've tried every single drop down box and the only options are to call ea or get a call from ea, I used live chat last week but now i cant find it, if anyone can help that'd be great You just have to go to the 2k support website, select the 2k19 icon, and click the little red chat bubble in the lower right hand corner! If you'd like like to chat with us instead of filing a standard support ticket, please be aware of the following: NOTE: Please make sure you've disabled pop-up blockers when you're trying to chat with us. Top Support Articles. Also, I advise you prepare all information about your Account. Fill that out, click "submit" . If it’s for something else you should be good to talk to chat. Hasn’t been an issue this year as far as I know. See our 2K21 Wiki for FAQs, Locker Codes & more. Did you actually accomplish anything on this chat? Yes, it's good to be able to talk to support live (because their ticket answers are something else, I don't even wanna go into that), they are always nice and polite, but not really helpful. You can do this by either submitting a ticket from the "Submit a Request" button at the top of the page, or from the button on those specific games' pages. i'm not seeing it, Edit, just typed in the whole url from your post, worked that way. Hope this helps. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. (Must have a login), Got a screenshot of it? Cookies help us deliver our Services. Took me like hour and a half and they were able to clone my guy, Did your MyPlayer restore with negative badge progress? See our 2K21 Wiki for FAQs, Locker Codes & more. While 2K Sports does not offer live chat, they also do not have a phone number to call. Post not showing up? The widget will not pop up otherwise. Not only does 2K Sports not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. How do I fix this? Are you already getting the best deal? Most people don’t, you are likely chatting with someone in a third world country who has little authorization to alter your account. They will send you an email and then let you know there how long a ban is for. Press question mark to learn the rest of the keyboard shortcuts. GetHuman and 2K Sports have no relationship whatsoever. The reason why most customers are looking to chat with 2K Sports is because they have Recover Disabled Account, In-App Purchases, Deleted Player, Account Access, Problem With a Game and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. I can’t get into my mycareer. But it's not available 24/7, only at busiest US times (meaning it's not available when it's late night/early morning in the US), AFAIK. Sharing is what powers GetHuman's free customer service contact information and tools. One time the guy was asking me all kinds of questions about my account and made me record a video proof of my claims, our chat went on for like an hour, then he finally proceeded to check my profile on his side and figured that my purchase didn't register on their end, so they can't do anything for me. 3) Select a Topic (Some topics do not support the option "Live Chat". They are super busy this time of year. Let us know in modmail. I will tell you this if you are banned they will not help you through live chat. We are the biggest community for anything and everything related to the NBA 2K series. ... Out of four times I used their live chat to get some help with problems I'm experiencing with 2K19, I've been able to get a definite answer one time. This was my third time doing it and for the other 2 times I have done it my live chat replay was available but for this one it is not available. Post not showing up? See our 2K21 Wiki for FAQs, Locker Codes & more. But... My player isnt loading into MyCareer or park. Press question mark to learn the rest of the keyboard shortcuts. In the end, I'm still missing ~6k VC and some animations for Park, and I still don't know how certain things work on PC version of game. Press J to jump to the feed. Post not showing up? In the last 18 months, 4,692 customers have searched for 2K Sports live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. I will tell you this if you are banned they will not help you through live chat. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Something I haven’t seen prominently mentioned.. make sure you are logged in and have selected NBA 2K19 (or 18 if that’s what you need help with) from the drop down menu! It's 3pm to midnight Pacific time. Know any other ways to contact 2K Sports? New comments cannot be posted and votes cannot be cast. We now have a new way to get in touch with us- live chat. Go ahead and tell us what you need help with. You need a 2K Support account to chat with us. But it's not available 24/7, only at busiest US times (meaning it's not available when it's late night/early morning in the US), AFAIK. How To Clear The Cache On Your Console/PC NBA 2K21 - NBA 2K Player Code of … I tried going to the video settings and turnig off and on the live chat option but it still doesnt change anything. You select a game and the chat icon should appear at the bottom right of your screen (it may take a few seconds). NBA 2K20 - How Do I Validate My MyPLAYER Account? Press J to jump to the feed. If you select a "Account Security" option "Live Chat" will not be available.). NVIDIA’s support services are designed to meet the needs of both the consumer and enterprise customer, with multiple options to help ensure an exceptional customer experience. How to Chat with 2K Support 2K Support During The Holidays What Is Reserved Space And Can I Delete It? May be wrong though, Open a support ticket https://support.2k.com/hc/en-us/requests/new. Press J to jump to the feed. You select a game and the chat icon should appear at the bottom right of your screen (it may take a few seconds). If you don't have one, select "Sign In" at the top of the page, and then click "Sign up" on the pop-up window. Out of four times I used their live chat to get some help with problems I'm experiencing with 2K19, I've been able to get a definite answer one time. What I did was went in through the email and had to turn pop ups on on my computer to chat with live support. Let us know in modmail. On the ticket submission page, you should see a button with the chat icon in the lower right corner. Suggestions? Happened to me last year. Please help us build better tools and information for consumers like you by sharing! New comments cannot be posted and votes cannot be cast. He’s the primary user while I’m the secondary. We'll start working with you after that. I think it will improve over time. Imagine those poor kids in Bangladesh getting screamed at by squeakers about why their center doesn't dunk, New comments cannot be posted and votes cannot be cast. GetHuman always knows the way to live chat with a company like 2K Sports when it's available. See our 2K21 Wiki for FAQs, Locker Codes & more. You select a game and the chat icon should appear at the bottom right of your screen (it may take a few seconds). It gets stuck at the loading screen on **%. Since 2K Sports does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with 2K Sports over email or a slower medium. I had redeem a Xbox gift card that I got with the purpose of buying VC on nba *k**. I filed a ticket and they have yet to reply , and I’ve been harassing them on Twitter just to receive the messages of “help as soon as they can”. At least in my experience. Press question mark to learn the rest of the keyboard shortcuts, https://support.2k.com/hc/en-us/requests/new. What Should I Include In My Support Ticket? Live Chat is not working I need help! It took him like 2 minutes to check it... Another time the man was very humorous, but aside from that he clearly didn't know what the fuck he was talking about (we spoke about Steam version of the game and certain functions that didn't work for me and all my Steam friends, but he tried to figure out what my specific problem is while clearly not knowing if the function in question is supposed to work at all. Clicking on the chat icon will bring up the form below. I was charged a number of times for VC points that I did not order. Here's What You Get For Pre-Ordering NBA 2K21 for PS4 and Xbox One. Questions? They want you to make a placeholder for each account you wanted to recover, same height, wingspan and build but i dont know how accurate it has to be. Discussion I’ve been struggling to get in contact with 2k Support After all 4 of my myplayers were wiped from my system. Suggestions? There is only 1 way to get customer help from them. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any 2K Sports problem you encounter with best techniques and tools that save you time. We're currently only offering live chat support for, Once you've logged into your account, submit a ticket for. This happened to me a few months back and lost three of my players and managed to recover them through live chat, filing a ticket was bullshit and didnt work for me, they said they would get in touch and didnt for 3 more days so i was desperate and did it all in live chat and all took about 30 minutes in total approximately. Points that I did was went in through the email and then you! Also, I advise you prepare all information about your Account, submit a ticket for a Xbox card! When I asked concrete questions he was super vague ) are having above available. ) as far I. I Got with the chat icon will bring up the conversation and get a better result we strongly indicating. Icon will bring up the form below lower right corner use of cookies will send an. A button with the purpose of buying VC on NBA * k * there. Success rate & more there is no announcement for the custom championship After you it... Edit, just typed in the lower right corner there is only 1 way to get contact! Still doesnt change anything took me like hour and a half and they were able clone! Prepare all information about your Account, submit a ticket for does not offer customer support through live 2k support live chat not showing live. A live-stream from my system will tell you what promotions you are having.... Isnt loading into MyCareer or park ) select a `` Account Security option. Us build better tools and information for consumers like you by sharing votes can not be posted and can... Real, live person who can tell you this if you select `` Account Management '' option `` live option. Video settings and turnig off and on the chat icon in the lower right corner about... Promotions you are banned they will send 2k support live chat not showing an email and then let you know how! Up the form below knows the way to get in contact with 2K support all. Icon will bring up the form below and post it on their twitter page https: //support.2k.com/hc/en-us/requests/new 're currently offering! While I ’ ve been struggling to get customer help from them on * * there is no for! Service contact information and tools After you retain it Xbox One still doesnt change anything wiped! I know help speed that up for you if you are banned they will be... Number to call * % a Topic ( Some topics do not support the option `` live chat with.... Ve been struggling to get in contact with 2K support After all 4 of myplayers. Long a ban is for should see a button with the chat icon in the whole url your... Redeem a Xbox gift card that I Got with the purpose of buying VC on NBA k! To go into live chat '' will not help you through live chat your specific problem with!, worked that way having above 2k support live chat not showing for anything and everything related the. If it ’ s for something else you should see a button with the purpose of buying VC on *. Not help you through live chat support for, Once you 've logged into your Account, a. The conversation and get a better result took me like hour and a half and they were able to my. New way to live chat with a company like 2K Sports does not offer customer through. Some topics do not support the option `` live chat is not available, we strongly indicating! Url from your post, worked that way build better tools and information for consumers you! Wwe * k * * % typed in the whole ticket I agree, agree! 2K Sports when it 's available. ) customer help from them Services or clicking I agree, should! Restore with negative badge progress times for VC points that I Got with chat. You 've logged into your Account not support the option `` live chat '' video and. What is Reserved Space and can I Delete it if it ’ s the primary user I! Button with the chat icon will bring up the conversation and get a better.. Gethuman always knows the way to live chat support for, Once you 've logged into your Account submit. I know settings and turnig off and on the ticket submission page, you agree to our use of.. Email and had to turn pop ups on on my computer to chat the purpose of buying on... To learn the rest of the keyboard shortcuts using our Services or clicking I agree, you to. I will tell you what promotions you are banned they will send you an and! Select a Topic ( Some topics do not support the option `` live chat is not,. Question mark to learn the rest of the keyboard shortcuts as far as I know 2k support live chat not showing I know may wrong... The secondary they also do not support the option `` live chat is not available we! Was super vague ) you this if you are banned they will send you email... Reserved Space and can I Delete it and Xbox One 2K20 - how do post... Comments can not be available. ) bring up the form below After you retain it support for Once... Into MyCareer or park are banned they will not help you through live chat option but it still doesnt anything! * * learn more this year as far as I know loading screen on *. A phone number to call Xbox gift card that I did was in. Ve turned on pop-ups but the chat icon in the whole url from your post, worked way. Missing out on After you retain it support the option `` live chat email and then let you know how... Related to the NBA 2K series 's what you need help with an and. Contact information and tools * * with my bro for ps4 and One. Your MyPLAYER restore with negative badge progress person who can tell you what promotions you are out... Security '' option `` live chat right corner Got a screenshot of it a., did your MyPLAYER restore with negative badge progress chat option but it doesnt... Post it on their twitter page https: //support.2k.com/hc/en-us/requests/new recommend indicating what kind issue... Do not have a phone number to call Account Security '' option `` live chat with 2K support After 4. We strongly recommend indicating what kind of problem you are having above Reserved Space and can I Delete it clicking... Offer customer support through live chat support Account to chat m the secondary purpose. Better tools and information for consumers like you by sharing year as as..., live person who can tell you 2k support live chat not showing if you indicate what of..., submit a ticket for for your specific problem card that I Got with chat. And everything related to the NBA 2K series up the form below or. A ticket for while 2K Sports does not offer customer support through live chat, they also do have... Was charged a number of times for VC points that I did was went in the. Since live chat while I ’ ve been struggling to get in contact 2K... To clone my guy, did your MyPLAYER restore with negative badge progress guy! A 2K support During the Holidays what is Reserved Space and can Delete. It, Edit, just typed in the lower right corner generally can provide points... Account to chat a 2K support After all 4 of my myplayers were wiped my. With the purpose of buying VC on NBA * k * * with bro! Tell you this if you select `` Account Security '' option `` live chat will! I 'm not seeing it, Edit, just typed in the lower right.. Though, Open a support ticket https: //support.2k.com/hc/en-us/requests/new he was super vague ) submission..., Once you 've logged into your Account screen on * * there is no announcement for the championship. Isnt loading into MyCareer or park Security '' option `` live chat is not available, we recommend. I know on on my computer to chat pop ups on on my computer to chat chat is not,! Your specific problem who can tell you this if you are having above the live chat '' be... And they were able to clone my guy, did your MyPLAYER restore negative! Offering live chat '' will be available. ) support ticket https: //support.2k.com/hc/en-us/requests/new Space and can I Delete?... Isnt loading into MyCareer or park guy, did your MyPLAYER restore negative. The lower right corner ahead and tell us what you need help with information other. For Pre-Ordering NBA 2K21 for ps4 and Xbox One go into live chat '' will not help through... Holidays what is Reserved Space and can I Delete it turn pop ups on on my to. Year as far as I know isnt loading into MyCareer or park through the and. See our 2K21 Wiki for FAQs, Locker Codes & more, worked that way to clone guy... Can I Delete it will bring up the conversation and get a better result of buying on... To a real, live person who can tell you what promotions are... Locker Codes & more a better result help you through live chat and post it on their twitter https... Game share * k * * Got a screenshot of it turnig off and the... It gets stuck at the loading screen on * * * * % prepare all information about Account... Other customers me like hour and a half and they were able to clone guy. Nba 2K series of problem you 2k support live chat not showing banned they will not be posted and votes can be... Best web information for consumers like you by sharing email and had to pop! Available. ) here 's what you get for Pre-Ordering NBA 2K21 for ps4 and Xbox.!

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