In fact we try to do it for all of the issues that customers ask us about the most. What warranty is included with my device? When i saw the Ads by John Walsh on TV, i knew he was lying as well as both the companies who own this phony device, Great Call and Best Buy. Q: You will be billed 35¢ per minute used over your monthly allowance. It has a proprietary design made by GreatCall that is simple to use. 5Star Agents may provide emergency services or 9-1-1 operators with information found in your Personal Profile, such as medications, allergies and personal contact numbers. Unlimited access to GreatCall Judith Rockey, 180 Puma Drive, Hanover, PA 17331. If I change rate plans and I have unused minutes from my previous plan, will my unused minutes carry over to the new plan? Whether a user is lost in an unfamiliar part of town, walking in a parking lot at night, or experiencing a medical issue, 5Star service can help. I shouldn't say child instructions as today's children are completely knowledgeable. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Does the Lively Mobile come with a warranty? It is $99.99 upfront with a monthly fee ranging from $19.99 - $34.99 as well as a $25 activation fee. It is an important tool that enables 5Star Response Agents to provide the best service possible. What is the maximum number of photos the Lively Flip can store, send or receive? We would like to look into this further with you, please look for a private response from us. Here you can easily manage your Phone Book yourself or have someone you trust do it for you. Awful service, awful business mode, just plain seems dishonest. The Lively Mobile Plus features a built-in accelerometer to detect falls. What am I charged if I use more texts than my monthly service plan provides? I was unable to talk to my daughter who lives in Germany..A tenant Virginia I live with My niece a lawyer who lives in VA I purchased Q: This Sunday, 4-19-20, I had put the device in the charger and my Dad had his Verizon cell phone in his pocket. We were with Great Call for less than a month... my battery does hold power over * and * hrs my old phone use to last for days, my phone keeps saying the gboard has stop working jitterbug smart* phone. Then to add insult to injury, the company billed me additional fees for monthly "service". Q: the GreatCall website; however, the external website is subject to change beyond GreatCall's control. 0223 I don't have a computer. My phone is. The award-winning, patient customer service team is there to help you with health & safety forms, product and service questions, and anything else you may need from the call center. After a few minutes, you will hear “Welcome to 5Star,” confirming the 5Star is activated and ready to use. They will need to create a MyGreatCall.com account in order to be a Link User. Jitterbug worked fine until great call took over, phone would not roll back our minutes so every month we had to call and get manaul reset. At that time I noticed his call device with Great call was not charged and was red. I need to know why the contacts won't copy except the two manufactured names - after that it quits connecting. How can I minimize false fall detection alerts from my Lively Wearable 2? She only responds to the phone when she sees it is from one of her kids (she is 99 and fearful of scam calls). Manage your contacts directly through the handset. Q: You should use the photo sharing feature to upload photos to Facebook, Picasa, or Shutterfly if you wish to store photos beyond the phone’s capacity. What are the Jitterbug Touch camera’s features? Each time you call GreatCall Urgent Care, you should tell the registered nurse you speak with about any allergies you may have to certain medications. Yes, a 3.5mm Headset jack and Bluetooth capabilities. They try and convince you to try this and that. Q: Hello Patrick, we are sorry to hear of your recent experience and appreciate your feedback.

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